Return Policy

Hassle Free Returns

We want to make sure that you are 100% satisfied with your Megalodon Tooth. If you would like to return or exchange a fossil, Please use the return label button above. You can also contact us at thefossilexchange@gmail.com

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

 

Conditions of Return

Buyers are responsible for return shipping costs. Please ship your item to: 
The Fossil Exchange
7110 Wrightsville Avenue Suite B6
Wilmington NC 28409
 
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please remember that these fossils are very fragile, and we will not be responsible for any damage arising from mis-packaging the return shipment. 

Once we receive your return, we will issue a full refund using the same payment method used for purchase.

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